AAMCO Rochester, NY
1521 Mt Read Blvd, Rochester, NY
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1521 Mt Read Blvd, Rochester, NY
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In June of 2021 my husband's truck broke down on the side of the highway in Syracuse. Turns out the transmission went. We went through a very long and tough time trying to work with our warranty company and local dealership (where the vehicle had been towed) to no avail. At our wits end and in desperation it was suggested that we call AAMCO. I am so very glad we did. From the very first time I called, it became clear that Vanessa is a true Godsend. She took the time listen to our situation and truly empathized with the position we were in. Because of the genuine compassion she showed, and the sense we had that she clearly knew her stuff, we decided it would be worth every penny to have our vehicle towed from Syracuse to Rochester to be placed in her care. And we are so very glad we did!! Vanessa kept us in the loop every step of the process and advocated tirelessly on our behalf with our warranty company. She spent lengthy amounts of time with us on the phone explaining things and listening to our concerns and never once made us feel rushed. Ultimately it was determined that the work we needed to have done to the truck would finally be covered by our plan. We of course are elated with this outcome, but what remains with us even more is the way were treated by Vanessa. She went well above and beyond and is a wonderful reminder that there are amazing souls in this world. We will forever be grateful for the kindness we were shown as well as the genuine care and attention we received at AAMCO!!
Best service and follow up experience ever! I should know, we have our own shop and can relate to their level of effort. A++++
I loved this place. They were honest and reliable. Definitely my go to shop from now on.
Good Service 👍... They Care about their Customers in finding the solutions to the Problem and not scamming people for a buck.... I would HIGHLY recommend 💯👍
Awesome customer service and great work at a fair price.
